How To Submit A Claim

Please contact us with any questions or to get things started.

Many of our carriers also offer 24 hour claim service. For after-hours emergencies, please feel free to find your carrier’s website from our listing to get started.

Accidents can vary in severity. Sometimes it’s a pebble that cracks your windshield, sometimes it’s a collision. Here are some guidelines on what to do after an accident:

• Make sure everyone is ok and call 911 if necessary
• If someone else is involved, collect the following information:
  • Name, address and contact information of each driver, passenger and witness
  • Other party’s license number
  • Other party’s insurance company and policy number
• Do not discuss the accident with anyone except your agent, your insurance company or the police

You can report a claim in a number of different ways – online, over the phone, or with your mobile device. But no matter how you report it there will be some information we’ll need to know:

• Name of the insured and policy number
• Date, time and place of accident
• Description of accident
• Name, phone and/or e-mail of person making the report
• Name, address and contact information of ALL parties involved
• Make, model and VIN of the insured vehicle
• Make, model of all other vehicles involved
• Current location of all vehicles
• Name and contact information for each driver and all passengers
• Name and contact information of any known witnesses

• Take the necessary precautions to protect your property from further damage
• In the event of personal injury, obtain the names and addresses of individuals involved and witnesses
• Contact your insurance agency
• Do not discuss the incident with anyone except your agent and your insurance company

• Physical address of where the loss occurred
• Name, address and contact information for all persons claiming injury or damage
• Name and contact information of any known witnesses

• Report all damage to your agent as soon as possible.
• Cover all holes in torn or damaged roofs immediately so wind and rain do not cause further damage.
• Keep receipts for any emergency repair work to submit to your insurance company for reimbursement. If possible, photograph or videotape damaged property before making repairs.
• Keep all damaged furniture or other expensive items to show the adjuster.
• Make a list of damaged items. If possible, put together a set of records-old receipts, bills and photographs- to help establish the price and age of everything that needs to be repaired or replaced.
• Identify the structural damage to your home and make a list of everything you would like to show the adjuster.
• Do not sign any contracts for repair work or give any deposits to contractors until you have met with the adjuster.

• Physical address of the loss
• If more than one building on the property, you must have specific building(s) involved
• Type of loss, i.e., fire, theft, etc.
• Description of loss or damage

• Must have the injured employee’s social security number as it is required by law
• Description of the injury
• Complete a First Report of Injury form. Download here.