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How to Get Started

Please contact us with any questions or to get things started.

Many of our carriers also offer 24 hour claim service. For after-hours emergencies, please feel free to find your carrier’s website from our listing to get started.

Auto Insurance Claim

Immediately After the Accident:

Accidents can vary in severity. Sometimes it’s a pebble that cracks your windshield, sometimes it’s a collision. Here are some guidelines on what to do after an accident:

  • Make sure everyone is ok and call 911 if necessary
  • If someone else is involved, collect the following information:
    • Name, address and contact information of each driver, passenger and witness
    • Other party’s license number
    • Other party’s insurance company and policy number
  • Do not discuss the accident with anyone except your agent, your insurance company or the police

Reporting an Auto Claim

You can report a claim in a number of different ways – online, over the phone, or with your mobile device. But no matter how you report it there will be some information we’ll need to know:

  • Name of the insured and policy number
  • Date, time and place of accident
  • Description of accident
  • Name, phone and/or e-mail of person making the report
  • Name, address and contact information of ALL parties involved
  • Make, model and VIN of the insured vehicle
  • Make, model of all other vehicles involved
  • Current location of all vehicles
  • Name and contact information for each driver and all passengers
  • Name and contact information of any known witnesses

Other Loss Claims

  • Take the necessary precautions to protect your property from further damage
  • In the event of personal injury, obtain the names and addresses of individuals involved and witnesses
  • Contact your insurance agency
  • Do not discuss the incident with anyone except your agent and your insurance company

Submitting General Liability Claims

  • Physical address of where the loss occurred
  • Name, address and contact information for all persons claiming injury or damage
  • Name and contact information of any known witnesses

Property Damage Claims

What should be done after storm damage occurs?

  • Report all damage to your agent as soon as possible.
  • Cover all holes in torn or damaged roofs immediately so wind and rain do not cause further damage.
  • Keep receipts for any emergency repair work to submit to your insurance company for reimbursement. If possible, photograph or videotape damaged property before making repairs.
  • Keep all damaged furniture or other expensive items to show the adjuster.
  • Make a list of damaged items. If possible, put together a set of records-old receipts, bills and photographs- to help establish the price and age of everything that needs to be repaired or replaced.
  • Identify the structural damage to your home and make a list of everything you would like to show the adjuster.
  • Do not sign any contracts for repair work or give any deposits to contractors until you have met with the adjuster.

Submitting a Property Claim

  • Physical address of the loss
  • If more than one building on the property, you must have specific building(s) involved
  • Type of loss, i.e., fire, theft, etc.
  • Description of loss or damage

Workers' Compensation Claims

  • Must have the injured employee’s social security number as it is required by law
  • Description of the injury
  • Complete a First Report of Injury form. Download here.